Blog post
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7-8 mins
In-depth articles and case studies for new entrepreneurs and founders covering growth and retention
Customer success is important for the growth of any business, including fintechs. And with the rising cost of customer acquisition, African fintechs need to be more intentional about customer success. In this article, we highlight crucial customer success metrics to track, and how OneRoute makes it easier for you and your team to track them.
You have just started a business. Your online store is set up; you’ve double-checked everything; your inventory is all packed and ready to ship. There’s just one thing left. You need customers but you do....
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